Privacy Policy

Effective Date: January 3, 2025

Monroe Contracting Inc. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, SMS communications, and other services (collectively, "Services").

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties. as required by TCR.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, address, phone number, email address, and      other identifying details provided during project consultations or service inquiries.
• Project Information: Details about your project needs, schedules, and preferences.
• Technical Information: IP address, browser type, device information, and usage data when you interact with our website or Services.
• Communications: SMS, email, or phone interactions with us, including project updates, inquiries, or feedback.

2. How We Use Your Information

We use your information to:

1. Provide and manage Services, including project updates and scheduling.
2. Communicate with you regarding your projects and respond to inquiries.
3. Improve our Services through customer feedback and analytics.
4. Send promotional communications with your consent (opt-in required).
5. Comply with legal obligations or resolve disputes.

3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

• Service Providers: Contractors or vendors working on your project who require your details to deliver services.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

5. Security Measures

We implement industry-standard security practices to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Opt-out of promotional communications by following the instructions in the message.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies; however, this may affect website functionality.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated through our website or other appropriate channels.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Monroe Contracting Inc.